Volume 17, Issue 3 (2025)                   Res Med Edu 2025, 17(3): 70-79 | Back to browse issues page


XML Persian Abstract Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Simdar N, Tabari-Khomeiran R, Salari A, karim K, Teimoori E. Evaluating the Level of Clinical Communication Skills in Dental Students at Guilan University of Medical Sciences. Res Med Edu 2025; 17 (3) :70-79
URL: http://rme.gums.ac.ir/article-1-1457-en.html
Department of Periodontics, Dental School, Guilan University of Dental Sciences Research Center, Guilan University of Medical Sciences, Rasht, Iran , drashkan_salary@yahoo.com
Abstract:   (480 Views)
Introduction: The ability to communicate correctly is one of the basic skills of social life. Considering the importance of communication skills between dentists and patients and the lack of this study among dental students in Iran, this study aimed to determine the level of clinical communication skills in the last three years of dental students at Guilan University of Medical Sciences, Rasht, Iran.
Methods: In this cross-sectional analytical study, students responded to the Persian version of the validated Dental Consultation Communication Checklist (DCCC), the validity and reliability of which have been confirmed. This questionnaire consists of five domains, four of which are related to the student, namely introduction (5 questions), history (12 questions), examination (8 questions), conclusion (3 questions), and one domain is related to the patient (3 questions). The scores are rate using a Likert scale. Accordingly, scores 1 and 7 indicate lowest and highest levels of self-expression, respectively. Data were analyzed using IBM SPSS (version 22.0), and level of significance was set at 0.05.
Results: In total, 106 students, including 40 males and 66 females, with a mean age of 25.7±3.3 years, participated in the study. The mean scores of the subjects in the introduction, history, and examination domains were 19.6±3.1, 45±7.0, and 31.8±4.4, respectively. Moreover, in the last two domains (i.e., conclusion and patient) the scores were obtained at 11.9±2.3 and 12.3±2.7, respectively. The mean total score was determined at 120.6±9.7. Moreover,between five different domains and the total score of the questionnaire showed no significant relationship with age, gender, marital status, and academic year.
Conclusion: Some dimensions of communication skills in students such as introducing,history,examination and conclusion of  the sessions must be improved. Considering the important role of communication skills in effective interaction with patients, designing and performing Interventional training and practical workshops are necessary to improve communication skills among dental students.
 
Full-Text [PDF 867 kb]   (190 Downloads)    
Type of Study: Research | Subject: Clinical Education

References
1. Nemati M, Karamipour M, Mohammadi H. The Relationship between communication skills and entrepreneurship skills among Allameh Tabatabai university and Kharazmi. J Res Educ Syst 2016;9(31):285-325. [Persian] [Link]
2. Rostamzadeh M, Rahimi F, Rasuli MA. Evaluation of prosthetic procedural skills in senior dental students using the self-assessment method in 2023-2024. Med Educ J 2024;13. [Link]
3. Ho JC, Chai HH, Luo BW, Lo EC, Huang MZ, Chu CH. An Overview of Dentist–Patient Communication in Quality Dental Care. Dentistry Journal 2025;13(1):31 [DOI: 10.3390/dj13010031]
4. Malekzadeh M, Ezoji M, Maleki D. Knowledge and practice of dental students in Guilan university about halitosis: A randomized questionnaire-based cross-sectional study. J Dentomaxillofacial 2018;7(4):137-44. [DOI: 10.32598/3dj.7.4.137]
5. Malekzadeh M, Nosrati M, Maleki D. Assessment of dental student' knowledge of tooth wear: diagnosis, prevalence and treatment: A randomized questionnaire-based cross-sectional study. J Dentomaxillofacial 2018;7(3):123-8. [DOI: 10.32598/3dj.7.3.123]
6. Vahabi B, Vahabi A, Sayyadi M, Roshani D. A study of interpersonal communication skills and its associated factors among students of Kurdistan university of medical sciences, 2015. J Med Educ Dev 2017;9(24):102-12. [Persian] [Link]
7. McGleenon EL, Morison S. Preparing dental students for independent practice: a scoping review of methods and trends in undergraduate clinical skills teaching in the UK and Ireland. Br Dent J 2021;230(1):39-45. [DOI: 10.1038/s41415-020-2505-7]
8. Vogel D, Meyer M, Harendza S. Verbal and non-verbal communication skills including empathy during history taking of undergraduate medical students. BMC Med Educ 2018;18:157. [DOI: 10.1186/s12909-018-1260-9]
9. Capan Melser M, Steiner-Hofbauer V, Lilaj B, Agis H, Knaus A, Holzinger A. Knowledge, application and how about competence? Qualitative assessment of multiple-choice questions for dental students. Med Educ Online 2020;25(1):1714199. [] [DOI: 10.1080/10872981.2020.1714199]
10. Elmi Rankouhi Z, Abdolkarim Pour Z, Alidadi E, Maleki D. Knowledge of dental students regarding hepatitis B, hepatitis C and HIV. J Dentomaxillofacial Radiol Pathol Surg 2020; 9(1):24-30. [DOI: 10.52547/3dj.9.1.24]
11. Hu S, Lai BW. Increasing empathy for children in dental students using virtual reality. Int J Paediatr Dent 2022;32(6):793-800. [DOI: 10.1111/ipd.12957]
12. Pakdaman A, Ahmadpour R, Serajzadeh M. Dental consultation communication checklist: translation and validation of the Persian version. J Iran Dent Assoc 2015;27(4):173-81. [Link]
13. Sangappa SB, Tekian A. Communication skills course in an Indian undergraduate dental curriculum: a randomized controlled trial. J Dent Educ 2013;77(8):1092-8. [Link]
14. Elmi Rankouhi Z, Maleki D, Agha Mohamadi M. Knowledge and behavior of gen-eral dental practitioners about hepatitis B virus in Qazvin city. J Dentomaxillofacial Radiol Pathol Surg 2020 ;9(2):14-8. [DOI: 10.52547/3dj.9.2.14]
15. Allenbaugh J, Corbelli J, Rack L, Rubio D, Spagnoletti C. A brief communication curriculum improves resident and nurse communication skills and patient satisfaction. J Gen Intern Med 2019; 34:1167-73. [] [DOI: 10.1007/s11606-019-04951-6]
16. Muddle L, O'Malley CJ, Stupans I. Learning and teaching of patient-centred communication skills in allied healthcare manual therapy students: a systematic review. Int J Osteopathic Med 2019; 32:21-7. [DOI:10.1016/j.ijosm.2019.04.002]
17. Dewi SP, Wilson A, Duvivier R, Kelly B, Gilligan C. Perceptions of medical students and their facilitators on clinical communication skills teaching, learning, and assessment. Front Public Health 2023;11:1168332. [DOI: 10.3389/fpubh.2023.1168332]
18. Sanson-Fisher R, Hobden B, Waller A, Dodd N, Boyd L. Methodological quality of teaching communication skills to undergraduate medical students: a mapping review. BMC Med Educ 2018;18:151. [DOI: 10.1186/s12909-018-1265-4]
19. Verheijden M, Timmerman A, de Buck D, de Bruin A, van den Eertwegh V, van Dulmen S, et al. Unravelling the art of developing skilled communication: a longitudinal qualitative research study in general practice training. Adv Health Sci Educ 2024:1-25. [DOI: 10.1007/s10459-024-10403-6]
20. Van der Molen HT, Klaver AA, Duyx MP. Effectiveness of a communication skills training programme for the management of dental anxiety. Br Dent J 2004;196(2):101-7. [DOI: 10.1038/sj.bdj.4810907]
21. Pour Asghar M, Najafi K, Tirgari A, Yazdani J, Falaki M, Salehi F. Investigating employees’ and health care practitioners’ communication skills. Iran J Psychiatr Clin Psychol 2017;23(2):208-17. [DOI:10.29252/nirp.ijpcp.23.2.208]
22. Saeidi A, Hajipour R, Ghafouri M, Gholinia H, Mousavi M. Investigation the relationship between dental students' study skills and their educational status in Babol university of medical sciences. Med Educa J 2019; 7 (1) :47-51.[Persian] [Link]
23. Khalili S, Shekarchizadeh H, Pakdaman A. Evaluation of patient communication skills of dental students at Islamic Azad university of Isfahan in 2021. J Dent Med-Tums 2022; 35: 189-97.[Persian] [Link]
24. Dehnoalian A, Zare Z, Tatari F. Evaluating nursing students, performance with on objective structured clinical examination. Res Med Edu 2021; 12 (4) :29-39. [Persian] [DOI: 10.52547/rme.12.4.29]

Send email to the article author


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2025 CC BY-NC 4.0 | Research in Medical Education

Designed & Developed by: Yektaweb