[Home ] [Archive]   [ فارسی ]  
:: Main :: About :: Current Issue :: Archive :: Search :: Submit :: Contact ::
:: Volume 13, Issue 3 (2021) ::
RME 2021, 13(3): 62-71 Back to browse issues page
Designing the Model of Student Support System in the Virtual Learning Environment: A Necessity in the Face of the Corona Crisis
M Mohammadimehr *
Department of Laboratory Sciences, Faculty of Paramedicine, Aja University of Medical Sciences, Tehran, Iran , mojganmehr20@yahoo.com
Abstract:   (145 Views)
Introduction: Process of e-learning in universities because of coronavirus (Covid-19)  outbreak was developed. Since the success of students in this type of education requires appropriate and effective support,  the present study has been done  to develop a model of support system  in virtual  learning environment in medical universities.
Methods: This  is an applied  qualitative research. To design the model, data obtained from  searching  information  sources  in the period  of 1990 to 2020  was used as well as thematic analysis to analyze the  results of  interviews with experts. The validity and reliability of the interview data were confirmed based on Lincol & Guba evaluative criteria. Based on the data, the model of the student support system of medical universities in the virtual  learning environment was developed by creative mental synthesis.
Results: In  this  model, seven key supports  have been introduced as important dimensions of the student support system in the virtual education environment. in addition to student support, professors and staff  need to be supported. Also, student support before, during, and  after  graduation  is  required for students' success in this model.
 Conclusion: According to the research findings, since  the necessity of student support system  in the environment of e-learning and  virtual learning is inevitable for students' academic success, therefore, it is recommended  that university officials and administrators use the results of this study to implement a student support system in the virtual learning  environment at their university.
Keywords: Model, Support System, Student, Virtual Learning, Corona
Full-Text [PDF 635 kb]   (120 Downloads)    
Type of Study: Research | Subject: Educational technology, e-Learning,Virtual Education
1. Zhuang Z, Zhao S, Lin Q, Cao P, Lou Y, Yang L, He D. Preliminary estimation of the novel coronavirus disease (COVID-19) cases in Iran: A modelling analysis based on overseas cases and air travel data. International Journal of Infectious Diseases 2020; 94: 29-31. [DOI:10.1016/j.ijid.2020.03.019]
2. Gordon M, Patricio M, Horne L, Muston A, Alston SR, Pammi M , et al. Developments in medical education in response to the COVID-19 pandemic: A rapid BEME systematic review: BEME Guide No.63. Medical teacher 2020; 42 (11): 1202-1215. [DOI:10.1080/0142159X.2020.1807484]
3. Arko-Achemfuor A. Accessing learner support services in a distance education context at UNISA Adult Basic Education Department [dissertation]. South Africa :University of Fort Hare; 2013.
4. Nsamba A, Makoe M. Evaluating Quality of Students' Support Services in Open Distance Learning. Turkish Online Journal of Distance Education 2017; 18 (4): 91-103. [DOI:10.17718/tojde.340391]
5. Sembiring MG. Exploratory study of academic excellence associated with persistence in ODL setting. Asian Association of Open Universities Journal 2017; 12 (2): 125-136. [DOI:10.1108/AAOUJ-01-2017-0015]
6. Simpson O. Supporting students in online, open and distance education. London: Routlege Falmer; 2002.
7. Salimi S, Fardin MA.[The Role of Corona Virus in Virtual Education, with an Emphasis on Opportunities and Challenges]. Quarterly Journal of Research in School and Virtual Learning 2020;8(2): 49-60.[Persian]
8. Kazemi Malekmahmoudi Sh, PiriTosanloo M, Norouzi N, Aryaie M.[Investigation of Factors Affecting E-learning Development According to Students' Viewpoint of Golestan University of Medical Sciences]. Educational development of Jundishapur 2015; 6 (3): 229-36. [Persian]
9. Yazdaninejad H, Eslami K, Arjmand R, Shakerian N, Tork Shirazi N, Abuali R, Barg Bidvandi M.[Evaluation of e-learning in the Covid 19 epidemic crisis and the prospect of its omplementary use in the post-crisis period from the perspective of medical students]. Quarterly Educational Development of Judishapur 2020; 11 (3): 554-71. [Persian]
10. Farajollahia M, Moenikia M.The study of relation between students support services and distance students' academic achievement. Procedia Social and Behavioral Sciences 2010; 2(2):4451-6. [DOI:10.1016/j.sbspro.2010.03.710]
11. Gregori EB, Zhang J, Galván-Fernándezc C, Fernández-Navarrod F. Learner support in MOOCs: Identifying variables linked to completion. Computers & Education 2018: 122; 153-68. [DOI:10.1016/j.compedu.2018.03.014]
12. Tuquero JM, McCool WC. A Meta-Ethnographic Synthesis of Support Services in Distance Learning Programs. Journal of Information Technology Education: Innovations in Practice 2011 (10):157-79. [DOI:10.28945/1501]
13. Gujjara AA, Naoreenb B, Chaudhryc AH. A comparative study of student support services: The United Kingdom, Pakistan and Srilanka. Procedia Social and Behavioral Sciences 2010; 2(2): 839-46. [DOI:10.1016/j.sbspro.2010.03.113]
14. Mohammadimehr M, Mirmoghtadaie Z. Exploring the components of student
15. support system in blended learning for Iranian Universities of Medical Sciences: A thematic analysis. J Edu Health Promot. 2021; 10 (130): 1-13
16. Brindley JE. Learner support in open, distance and online learning environments. Walti C, Zawacki-Richter O, editors. Bis; 2004.
17. Krishnan C. Student Support Services in Distance Higher Education in India: A Critical Appraisal. International Journal of Research in Economics & Social Sciences 2012; 2 (2): 459-72
18. Tait A. Planning Student Support in Open and Distance Learning. Open Learning 2000; 15(3). 287-99. [DOI:10.1080/713688410]
19. Tamulienė R. Adjusting College Students' Support Services to Students' Type: Lithuania's Case Procedia - Social and Behavioral Sciences 2014; 141: 438- 446. [DOI:10.1016/j.sbspro.2014.05.077]
20. Chatpakkarattana T, Khlaisang J. The Learner Support System for Distance Education. SciRes- Creative Education 2012;3: 47-51. [DOI:10.4236/ce.2012.38B011]
21. Nsamba A, Makoe M. Evaluating Quality of Students' Support Services in Open Distance Learning. Turkish Online Journal of Distance Education 2017; 18 (4): 91-103. [DOI:10.17718/tojde.340391]
22. Mir K. Design and Development of online student support system. Pak J Distance Online Learn 2017;3 (1):1-8.
23. Floyd DL, Casey-Powell D. New roles for student support services in distance learning. New directions for community colleges 2004; 2004(128):55-64. [DOI:10.1002/cc.175]
24. Erdil KM. Student Support Services and Student Satisfaction in Online Education. Online Submission. International Educational Technology (IETC) Conference; 2007 May 3-5; Nicosia: Turkish Republic of Northern Cyprus; 2007.
25. Mittag H J. Blended learning in practice: An overview on Recent Developments. Journal of Lifelong Learning Society 2016; 12 (2): 171-186. [DOI:10.26857/JLLS.2016.]
26. Nurmukhametov N, Temirova A, Bekzhanova T. The Problems of Development of Distance Education in Kazakhstan. Procedia - Social and Behavioral Sciences 2015; 182:15-19. [DOI:10.1016/j.sbspro.2015.04.729]
27. Chattopadhyay S. Learner support services in open distance learning system: case study on IGNOU. In Distance Learning and Reciprocal Library System: Is Public Library Network the better Option; 2014 June 6 -7; Kolkata: Netaji Subhas Open University; 2014.
28. Lenar S, Arturb F, Ullubic S, Nailya B. Problems and Decision in The Field of Distance Education. Procedia - Social and Behavioral Sciences 2014; 131:111-117. [DOI:10.1016/j.sbspro.2014.04.088]
Send email to the article author

XML   Persian Abstract   Print

Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Mohammadimehr M. Designing the Model of Student Support System in the Virtual Learning Environment: A Necessity in the Face of the Corona Crisis. RME. 2021; 13 (3) :62-71
URL: http://rme.gums.ac.ir/article-1-1093-en.html

Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Volume 13, Issue 3 (2021) Back to browse issues page
پژوهش در آموزش علوم پزشکی Research in Medical Education